Help AG is looking for a talented and experienced Security Engineer – NGFW & DDOS who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments.

Responsibilities

• Act as L1 for DDOS & Firewall technologies for Help AG customers.
• Able to monitor, operate, maintain, and troubleshoot IP Networks and interconnected Network Security technologies.
• Provide timely response to all incidents, outages, and performance alerts.
• Takes responsibility in handling incidents and escalates timely to SME teams.
• Calling and notifying customers and different stakeholder teams to provide faster resolution and updates.
• Should be working in a 24*7 support team.

Qualifications & Skills

• Bachelor’s degree in computer science, information technology, or a related field.
• Should have at lea...