Position Overview
Job Description:
Provide consistent, high-quality customer service to clients, tenants, and visitors.Act as a visible security presence, deterring crime and promoting a safe, welcoming environment.Enforce property rules, standards, and regulations professionally and fairly.Conduct regular patrols and respond promptly to incidents or emergencies.Deliver first aid, CPR, and AED support until medical help arrives.Monitor CCTV and security systems; maintain effective access control.Manage trespassers and unauthorized individuals in accordance with the Trespass to Property Act.De-escalate crises and ensure calm, safe resolution of situations.Maintain accurate memo books, incident reports, and other documentation.Assist with Fire & Life Safety duties, inspections, and safety initiatives.Support crowd, line, and access management during events or peak periods.Investigate incidents, rule viol...