Responsibilities

• IT support: Be the first line of support for the organisation. Resolve issues, hit SLAs, and keep things moving.
• Endpoint management: Own the full lifecycle of our devices - laptops, desktops, mobiles, and virtual desktops. Deployment, configuration, troubleshooting, all of it.
• Patch management: Keep endpoints, workstations, cloud servers, and VDI environments up to date. Track what needs patching, get it done, and report on it.
• Vulnerability management: Run regular vulnerability scans across our environment. Understand what the results mean, prioritise by risk, and drive remediation to closure.
• Access & identity: Manage user accounts and access rights.
• Enforce least privilege. Make provisioning and deprovisioning slick and secure.
• Threat prevention: Help implement and monitor our security controls - endpoint protection, DLP, email security, network controls. Keep an eye on w...