IT support: Be the first line of support for the organisation. Resolve issues, hit SLAs, and keep things moving.
Endpoint management: Own the full lifecycle of our devices — laptops, desktops, mobiles, and virtual desktops. Deployment, configuration, troubleshooting, all of it.
Patch management: Keep endpoints, workstations, cloud servers, and VDI environments up to date. Track what needs patching, get it done, and report on it.
Vulnerability management: Run regular vulnerability scans across our environment. Understand what the results mean, prioritise by risk, and drive remediation to closure.
Access & identity: Manage user accounts and access rights.
Enforce least privilege. Make provisioning and deprovisioning slick and secure.
Threat prevention: Help implement and monitor our security controls — endpoint protection, DLP, email security, network controls. Keep an eye on what's happening. <...
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