General Overview

Functional Area: OPS - Operations
Career Stream: SUP - Operations Support
Role: Support 4
SAP Short Name: SU4
Job Title: Security Support 4
Job Code: SU4-OPS-SEC
Job Level: Band 04
Direct/Indirect Indicator: Indirect

Summary

Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Decisions/actions may have an impact beyond the job’s immediate work unit or team. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others performing similar work and/or act ...