Job Overview

Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth, and customer satisfaction within the assigned geography.

Responsibilities

• Prospect, build, and maintain customer relationships and achieve or exceed sales objectives. Serve as technical sales consultant to customers in the assigned territory.
• Responsible for both territory sales and margin growth.
• Retain and renew current maintenance agreements by improving customer satisfaction via the MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunities.
• Conduct sales planning and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution in conjunction with Operations, including Service Project Manager and Service Supervisor.
• Part...