**POSITION OVERVIEW**

+ At Cigna and Evernorth, you will be part of a team transforming healthcare through data, analytics, and digital innovation. This role offers the opportunity to build and operationalize the analytical foundation that connects the enterprise digital and customer experience agenda to financial and strategic outcomes.

+ The Senior Advisor, Business Analytics – Customer Engagement is responsible for advancing the data and analytics suite that powers an outcomes-oriented Customer Engagement function. This role plays a critical part in translating complex digital strategies into measurable outcomes that drive market leadership, shaping how analytics informs experience innovation, customer engagement, and enterprise decision-making.

**WHAT YOU’LL DO**

**Enable Outcomes-Oriented Customer Engagement Function**

+ Partner with Customer Engagement teams to align analytics and test/learn agendas with strategic priorities for busine...