Job Description

WHAT IS THE OPPORTUNITY? Advice Centre & Branch Technology (ACBT) provides industry leading Contact Centre capabilities to our business partners, bringing the Omni-Channel client experience to life. This team delivers cutting edge technology solutions for a rapidly-changing Contact Centre landscape.As a Senior Analyst – AI Models Risk and Governance, you are the strategic accelerator that takes our initiatives from concept to real world. You will provide sound risk advisory and compliance services to help navigate the ever-evolving risk landscape for Gen AI initiatives within the AI Advice Centre team. Think of yourself as the high-speed rail that allows our AI Advice Centre team to move fast while ensuring our AI-driven solutions are both groundbreaking and risk compliant.This role is a unique opportunity to bridge the gap between IT, Business, and Risk, collaborating with top-tier stakeholders to architect the future of digital banking. If ...