Senior Analyst - Customer Marketing, Dialogue Channels & Retention

Toronto, ON, Canada(Hybrid)

**Job Description**

**Senior Analyst, Customer Marketing, Dialogue Channels & Retention**

At American Express, we know that meaningful customer relationships are built through thoughtful experiences, strong communication, and a commitment to delivering value at every interaction.

The International Card Services (ICS) Customer Marketing Team represents a dynamic, fast-paced environment with exciting opportunities for career growth and development. Within ICS, the Customer Revenue Growth & Retention Team is responsible for retaining our consumer and commercial customers and optimizing our servicing experience. The Sr. Analyst, Customer Marketing, Dialogue Channels & Retention will be responsible for customer engagement and driving long term loyalty in partnership with the Global Servicing (GS) organization, Customer Marketing Center of Excellence, pr...