The Senior Analyst, Field Service Operations will manage operational aspects of the field service organization ensuring consistent execution, the building of a scalable business model, and mutual accountability for all parties.  Activities could include support and ownership in areas such as fleet management, storage facility management, tools/calibrated equipment management, etc.

What you will do:

+ Coordinate and communicate key aspects of onboarding and offboarding processes, including tools and equipment management.

+ ​​Develop and monitor metrics for process effectiveness and efficiency, focusing on continuous improvement in field service operations.

+ ​Evaluate 3rd-party vendor performance based on contracts and metrics, including those related to tools, calibrated equipment, and storage.

+ ​Ensure compliance with company policies and standards in service delivery, fleet operations, and equipment management.

+ ​Monitor and dev...