Elevate your career at Pan American Silver as a Senior Analyst focused on IT Infrastructure. This role emphasizes troubleshooting and optimizing core IT systems across a diverse organization.
As a Senior Analyst, you will support and enhance infrastructure services, focusing on systems like Windows Server, Active Directory, and cloud environments. You will act as an escalation point for Level 1 support, contributing to incident response and project delivery. Your work will foster continuous improvement and standardization in IT services.
Key Responsibilities:
• Provide Level 2/3 support for IT infrastructure issues
• Troubleshoot Windows Server, Active Directory, DNS, and DHCP
• Monitor system health and performance effectively
• Participate in incident response and root cause analysis
• Develop PowerShell scripts to automate tasks
Requirements:
• Over 7 years of IT infrastructure experience
• Bachelor's degree in IT or related field
• Fluent in English...