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Nielsen IQCustomer Success places our customers at the heart of everything that we do. We strive to offera consistentcustomer experience across all our markets by harmonizing our ways of working, focusing onengagementand driving analytics excellence. We give our customersan enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the Nielsen IQvision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers,retailersand employees.
You’llbe working within the Analytics & Insights team, responsible for delighting clients around South Africathrough delivering retail measurement insights and analysis for Retailer clients.
Responsibilities Service Management: -Ensure the delivery of value analysisin a timely manner, aligned with strategic business priorities defined...