Key Areas of Responsibilities

• Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users
• Performing health checks and monitoring of critical systems
• Incident escalation and management
• Manage change requests from development and infrastructure teams and other configuration changes
• Configure system monitoring rules and respond to monitoring alerts
• Maintain documentation on operational procedures and technical environment configuration
• Perform BCP drills and help with IT security and audit review
• Leads projects related to new system and server deployment
• Other tasks as directed by the manager

Requirements:

• Bachelor's Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution.
• 5-8 years experience in system support of system...