Empresa confidencial is a digital business transformation company helping organizations Build what matters by combining strategy, experience, and engineering.

As a Senior Application Support Engineer, you will play a critical role in ensuring the stability, performance, and continuous improvement of production systems that power client-facing digital platforms.

This role operates at the intersection of operations, engineering, and business, handling complex production issues and driving long-term resilience.

Your Impact

• Own production support for complex applications, resolving moderate to high‑severity incidents.
• Perform root cause analysis (RCA) and implement preventive and corrective actions.
• Collaborate closely with L1, L2, L3 engineers, product, and business teams to ensure smooth operations.
• Leverage monitoring and observability tools to proactively identify risks and performance issues.
• Contribute to co...