Amazon Web Services in Cape Town is looking for an applied scientist to build the next generation of case routing using AI and optimize key business metrics. The role requires strong skills in developing machine learning models and pipelines, with a focus on delivering automated insights that impact millions of customers daily.

The ideal candidate will have a PhD or master’s degree, at least 6 years of relevant experience, and proficiency in programming languages such as Java, C++, and Python. This position promotes diversity and welcomes applications from all members of society.