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Senior Art Director - CRM and CX Design

Company

PASSPORT BRAND DESIGN

Location

toronto, montreal (administrative region), ontario, quebec

Posted

July 16, 2026

Position Overview

Drive customer engagement strategies as a Senior Art Director with Passport Brand Design, specializing in CRM and CX design. Master the art of user-centric layouts in Figma to improve brand interactions.

We are seeking a Senior Art Director who will conceptualize and guide visually compelling CRM and CX initiatives. With over 6 years of experience, you will adapt campaign assets into effective customer touchpoints while maintaining brand integrity. Collaboration with copywriters and data analysts is essential to create cohesive customer experiences.

Key Responsibilities:
β€’ Lead the design of CRM and CX initiatives
β€’ Adapt campaign toolkits into engaging digital assets
β€’ Articulate best practices for brand management
β€’ Collaborate with teams to enhance user journeys
β€’ Mentor fellow creatives in design methodologies

Requirements:
β€’ 6+ years in an advertising agency or design studio
β€’ Advanced Figma capabilit...

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