Elevate your career at MUFG Investor Services as a Senior Associate Application Support Analyst. This full-time position focuses on banking applications like Flexcube and involves key support responsibilities.
In this senior associate role, you’ll engage with a global IT team dedicated to core banking applications, ensuring optimal service delivery and support. Your responsibilities will include Level 2 incident and problem management, vendor coordination, and participating in system changes. A strong understanding of banking applications is imperative to bridge business needs with IT solutions, enhancing operational efficiency.
Key Responsibilities:
• Provide Level 2 support for banking applications like Flexcube
• Coordinate with vendors for technical deliverables and issue resolution
• Document user procedures in Confluence effectively
• Participate in platform testing and release activities
• Ensure high-quality service delivery across internal IT groups
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