Senior Associate, Centre For Domestic Employees Employment Type: Contract
Monthly Salary: Up to $2800 + AWS, AVC and PB.
Location: Pasir Panjang Rd
Job Responsibilities Primary Duties - Engage employers of workers to explain the function and procedures of the interviews.
- Attend to service phone to assist with appointment scheduling, or inquiries.
- E‑log the telephone conversations onto appointment system, including putting up of appeals to management.
- Provide first response to service complaints.
- Perform general clerical duties such as emailing, calling employers of missed interviews, entering data into spreadsheets, managing interpreters arrangements and claims matters.
- Liaise with centre receptionist on clerical matters pertaining to interview schedule and interpreter deployment.
- Generate consolidated monthly management reports.
- Provide system an...