**Role Description**

Reporting to the Manager, Development Supply Chain, you will support the global distribution of investigational products used in clinical trials. Clinical Supply Chain plays a critical role in ensuring investigational products are delivered to clinical trial sites safely, compliantly, and on time to support patients participating in clinical studies.

As part of the Global Clinical Customer Service (GCCS) team, you will operate as a central coordination point across clinical trial sites, Logistics Service Providers (LSPs), Quality, clinical Planning, and other internal stakeholders to support compliant and efficient clinical trial supply operations. GCCS provides operational oversight, issue resolution, and shipment visibility support for investigational product distribution activities across global clinical studies.

In this role, you will be responsible for distribution complaint management, temperature excursion assessments, investigati...