Managing a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
Manage client relationships and act as escalation point for all client queries and resolve issues/queries raised by the client in a timely manner.
Maintain a high level of client satisfaction and retention.
Ensure the accuracy of client deliverables prepared by their team and take accountability for meeting service level agreement deadlines.
Ensure that the team is appropriately trained, engaged and as efficient and effective as possible in achieving organizational targets and goals.
Assist in the co-ordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
Take accountability for the audit process, prepare financial statements or review such if prepared by other part...
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