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Senior Associate - Quality

Company

DHL Asia Pacific Shared Services Sdn. Bhd.

Location

Petaling Jaya, Selangor

Posted

June 26, 2026

Position Overview

Description - External

  • Reconcile invoiced information with payment data accurately and timely.
  • Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements 
  • Appropriate handling of sensitive information, High level of attention to detail
  • Responds to inquiries regarding policies and procedures
  • Act as primary problem solver concerning cash and duty shipment discrepancies 
  • Create and maintain tracking reports in relation to country ageing performance
  • Prepare weekly outstanding open item report only timely manner
  • Provide support for internal projects transition/ centralization
  • Participate in internal and/or external meeting with all stakeholders 
  • Able to investigate and resolve queries according to Service Line Agreements. 
  • Contribute to capture potential Revenue Leaka...

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