Senior Fintech Application Support Engineer

Apply for the Senior Fintech Application Support Engineer role at OpsWerks .

Responsibilities

• Develop operational strategies and act as a subject matter expert on microservices and distributed systems for FinTech applications.
• Lead and coordinate incident response efforts, ensuring timely resolution and minimizing impact on operations.
• Proactively diagnose and resolve issues using in-depth log analysis, and prevent recurring problems.
• Continuously improve processes by identifying inefficiencies and applying solutions to improve service reliability.
• Create and maintain comprehensive documentation of known issues, workarounds, and resolutions.
• Conduct knowledge sharing sessions and workshops within the team.

Qualifications

• Support critical production services: Respond to and resolve major incidents and outages...