Responsibilities

• Manage and support enterprise backup environments including Veeam systems, immutable/mutable repositories, cloud tiers, storage platforms, and related infrastructure.
• Perform advanced troubleshooting and root cause analysis for major backup and recovery incidents, and implement temporary and permanent solutions to maintain business continuity.
• Optimize and maintain backup operations, including workflow troubleshooting, recovery operations, retention/replication issues, capacity/availability planning, performance tuning, and infrastructure forecasting.
• Lead change management activities, including preparing implementation/rollback/test plans, reviewing changes from junior engineers, and participating in CAB discussions and readiness assessments.
• Maintain governance and documentation, ensuring accurate procedures, RCAs, runbooks, policies, and compliance records aligned with SLAs, OLAs, quality, and security standard...