Elevate your career as a Senior Bilingual Collector at TD Equipment Finance in Montréal, Quebec. Utilize your expertise in collections and customer service to manage high-value accounts effectively.
As a Senior Collector, you will work closely with Operations, Credit, and Risk teams to oversee delinquent loans. With a focus on customer experience, you must employ loss mitigation strategies and prepare financial documentation. Your role will significantly impact business goals while reinforcing strong client relationships.
Key Responsibilities:
• Deliver exceptional customer service at every interaction
• Manage medium- to high-risk delinquent loans
• Develop loss mitigation strategies on complex accounts
• Conduct data analysis for portfolio reports
• Proactively monitor accounts to minimize losses
Requirements:
• 5+ years of commercial collections experience
• Bilingual in English and French
• Strong knowledge of bankruptcy processes
• Advanced Exce...