Job Description – Senior BMC Helix Platform Administrator

We are seeking a Senior BMC Helix Platform Administrator to manage, maintain, and continuously improve an enterprise BMC Helix ITSM platform hosted in a private cloud environment. The role is responsible for ensuring platform availability, performance, security, and operational excellence while supporting IT service management processes and coordinating platform upgrades, integrations, and incident resolution.

Key Responsibilities

• Administer BMC Helix environments across Development, Acceptance, and Production.
• Manage platform configurations, technical settings, and lifecycle management activities.
• Maintain technical and operational documentation.
• Monitor software licensing and ensure compliance.
• Manage deployment processes using Jenkins and artifact repositories.
• Provide second- and third-...