Our client, a IT Services and Consulting company, is looking for a Senior Business Analyst – Mortgage LOS (Dark Matter Empower) for their Remote location. Responsibilities:

+ Analyze current loan lifecycles and configure the Empower platform to shift workflows from linear milestones to exception-based, data-driven tasking.

+ AI & Automation Integration: Partner with tech teams to implement and monitor AI-driven document classifications and secure AI agents within the LOS to accelerate income/asset validation and underwriting decisions.

+ Cross-Functional Collaboration: Serve as the liaison between origination teams, Underwriting, Closing, and IT to translate business needs into technical configurations.

+ Data & Analytics: Use the LOS to track operational metrics, such as time-to-close and fallout rates, to identify inefficiencies and areas for continuous improvement.

+ Compliance & Quality Control: Ensure all automated workflows a...