Job Description

The Senior Business Analyst will be responsible for bridging the gap between business needs and IT solutions within the Department of Health & Wellness. The role involves investigating and analysing complex business problems, documenting and improving business processes, and driving the delivery of data-driven solutions.

Responsibilities

• Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques.
• Documenting business process requirements through interviews or facilitation sessions.
• Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges.
• Analyse existing business processes & technology and propose new developments and changes based on business requirements.
• Develop functional and technical specifications to meet the busin...