Looking to take the next step in your contact centre career?
Join a leading bank and support business banking clients across service, account enquiries, and relationship management activities.
What You'll Do - Handle inbound and outbound calls from commercial banking customers
- Resolve enquiries and provide service support across banking products
- Deliver excellent customer experience while meeting service standards
- Support junior team members and contribute to team performance
What We're Looking For - Minimum 7 years of contact centre/customer service experience
- Prior experience supporting B2B, SME, corporate or business banking clients
- Strong communication and problem-solving skills
- Comfortable managing complex customer enquiries
What's In It For You - Monday to Friday office hours only
- Fast-track career progression to Team Manager...