Purpose of the Role

The Senior Care Coordinator (Quality & Compliance) is responsible for coordinating high-quality domiciliary care services while ensuring service users receive safe, effective and person-centred care. Working alongside the Registered Manager, the post holder will lead compliance monitoring, quality assurance, operational coordination and continuous improvement to ensure the service consistently meets CQC Fundamental Standards.

Key Responsibilities

Coordinate care packages, rotas and staffing to ensure safe and effective service delivery.

Act as the main point of contact for service users, families, staff and professionals.

Undertake care plan reviews, risk assessments and quality monitoring visits.

Lead internal audits of care plans, MAR charts, staff files and electronic care records.

Support the Registered Manager in maintaining CQC inspection readiness.

Monitor incidents, complaints, safeguarding c...