TEKsystems is currently supporting a client in the King of Prussia, PA hiring for a Sr. Client Services Associate. Successful candidates will be responsible for working directly with plan sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. This team is often the first point of contact for customers, we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions.
Description

+ Assist with a book of business consisting of advisors and sponsors to ensure their servicing needs are being met and assist with administration issues.

+ Help manage client expectations to avoid any disconnects with process and timing standards.

+ Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage ...