Customer Relationship Building and Business Opportunity Development - Proactively analyze key industries within the assigned country/market to identify key or potential customers.
Independently map out the customer’s decision-making chain to uncover real needs.
Engage customers using their business language to build trust and uncover product and technical requirements, converting these into qualified sales opportunities.
Drive upsell and cross-sell initiatives with existing customers, enhance their experience across service and business collaboration, and accelerate cloud resource consumption.
Maintain regular contact with both existing and prospective customers to stay informed of their business strategies, budget cycles, vendor landscape, organizational structure, and technical environment.
Identify and navigate the customer’s decision-making chain; cultivate and sustain strong relationships at critica...
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