The Role: The Senior Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications. 

Your Focus:

• Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
• Implementation of Customer change requests in compliance with the Change Control regime.
• Incident response including troubleshooting of the infrastructure related issues and collaboration with Technical Support and Technology teams on troubleshooting of platform related issues.
• Strategy Platform administration.
• Maintaining high quality documentation for all related tasks.

Qualifications:

• Technical education or experience in IT roles strongly preferred.
• AWS, Azure, Linux, GCP and containers experience strongly preferred.