About the role

NTT DATA seeks a highly experienced Senior Collaboration Technical Architect to lead the design, architecture, and technical strategy of enterprise collaboration, unified communications, contact center, and customer experience solutions.

This role requires deep expertise across collaboration platforms, UC, contact center, CX technologies, system integration, and enterprise architecture.

Key Responsibilities

• Design and architect enterprise collaboration, unified communications, contact center, and customer experience solutions aligned to business objectives.
• Translate business requirements into detailed technical architectures, designs, and implementation roadmaps.
• Evaluate and recommend collaboration platforms, UC technologies, and CX solutions that best meet client and business requirements.
• Develop scalable, secure, high‑performing, and future‑proof architecture solutions.
• C...