**Requisition number:** 2359407
**Job category:** Technology

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

As a **Senior Software Engineer** on our team, you will lead high-level production support and drive reliability, observability, and performance across our enterprise Contact Center as a Service (CCaaS) platform. Our team is dedicated to delivering seamless customer interaction journeys by optimizing complex telephony syst...