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Senior Coordinator for CRM Initiatives

Company

Hard Rock Digital

Location

toronto, on

Posted

July 09, 2026

Position Overview

Drive customer engagement initiatives as a Senior Coordinator at Hard Rock Digital. This role focuses on executing impactful CRM strategies for the online casino product.

You will play a key role in the CRM & Promotions team, supporting promotional campaigns that enhance user acquisition, retention, and conversion. Your collaboration with Product, Marketing, and Operations ensures all campaigns adhere to business objectives and regulatory standards, making a tangible difference.

Key Responsibilities:
β€’ Lead the execution of CRM and promotional strategies
β€’ Coordinate campaigns to meet commercial and seasonal objectives
β€’ Handle campaign setup, quality checks, and deployment
β€’ Ensure compliance and accuracy in all promotional materials
β€’ Track and analyze campaign performance for optimization

Requirements:
β€’ At least 2 years in CRM or lifecycle marketing
β€’ Experience with CRM tools and promotional managemen...

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