Improve the customer database quality and animate the retail teams to share best practices in customer data capture and data security

Ensure regular monitoring of the customer database by developing dedicated analyses and reports

Improve the customer data quality through the in-house data quality management tool by deduplicating customers and fix means of contact in error

Develop assets to train sales team on customer data management

Manage and ensure the compliance of customer database and its security

Be responsible for customer knowledge for the subsidiary by sharing retail, omnichannel, and customer-oriented insights

Analyze customer behaviors and retail performance, and share the analysis with all retail...