Loyal Guru is looking for an ICustomer Success Manager (CSM) to enhance relationships with key Enterprise and Mid-Market clients in the European Retail sector. This mid-level position focuses on guiding clients to maximize the value they derive from our loyalty platform.

The ideal candidate will have 5+ years of experience in customer success or account management in the SaaS or Retail Tech spaces. This role offers a flexible schedule, reduced hours on Fridays, and opportunities for professional growth.