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Senior Customer Business Outcomes Specialist, Canada

Company

Microsoft Corporation

Location

Toronto, ON

Posted

July 13, 2026

Position Overview

**Overview**

We are looking to hire a **Senior Customer Business Outcomes Specialist.** In this customer-facing role working in partnership with sales leaders, you will be responsible for driving customer business outcomes through industry expertise and value-focused engagement. You will spend the majority of your time with Enterprise customers across Canada in multiple industries, uncovering their unmet and unarticulated needs that lead to transformative business value. In the age of AI your main aim is to help customers become Frontier Organizations. To be impactful, you must have in-depth industry insights, influence account planning, build executive relationships (internal and external), align customer priorities, quantify business value, and identify capability gaps. You will collaborate with account teams, industry advisors and your team mates to accelerate and expand our market share. This role drives opportunity creation, pipeline & new opportunity growth, consumpt...

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