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Senior Customer Manager

Company

Prattwhitney

Location

singapore, singapore

Posted

June 17, 2026

Position Overview

Responsibilities
  • Manage key strategic customer accounts driving benchmark satisfaction levels.
  • Primary liaison between customers and Pratt & Whitney in support of customer’s maintenance activities.
  • For each assigned customer establish service levels and manage suppliers (repair facilities) to customer expectations.
  • Strategic & contractual management of key customer accounts.
  • Own, maintain and drive action items for assigned customers to achieve strategic objectives.
  • Accountable for managing contract financial performance.
  • Work across multiple complex engine models managing difficult technical challenges to obtain service resolutions.
  • Provide direct support to customers and customer executives on high-visibility events.
  • Navigate through multiple global regions and cultures to identify the best solution for each customer.
  • Develop customer solutions across multiple Pratt & Whitney business unit...

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