Senior Customer Service Advisor

Salary: Up to £36,500 per annum
Hours: 35, 37 or 40 hours per week available (between 8-5 Mon-Fri)
Location: Leeds City Centre
Working Pattern: Hybrid working available following successful completion of training (2-3 days working from home)

Join a Team That Makes a Difference

Are you an experienced customer service professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced financial services environment where empathy, professionalism and problem-solving are at the heart of everything you do?

We're looking for a Senior Customer Service Advisor to join our growing team in Leeds. This is an exciting opportunity for someone who enjoys taking ownership of customer interactions, supporting colleagues, and making a genuine difference to customers during important moments.

The Role

As a Senior Customer Service Advisor, you'll be responsible for providing outstandi...