Senior Customer Service Representative (Technical Support) at Eminds company | Salary 5000
Eminds company in Ajman, UAE is looking to hire a Senior Customer Service Representative (Sr. CSR) for a technical support role. This position is ideal for candidates with telecom support experience and strong technical troubleshooting skills.
Job Titles: Senior Customer Service Representative.
Key Responsibilities: - Provide technical support to customers and resolve connectivity issues.
- Troubleshoot internet connectivity problems and networking issues.
- Support customers with IPTV, MPLS, and leased line services.
- Handle email configuration and basic networking support requests.
- Manage customer complaints professionally and ensure timely resolution.
- Maintain high standards of customer service and communication.
Technical Requirements: - Strong knowledge of internet troubles...