Drive success for TELUS as a Senior Customer Solutions Architect in Alberta! Connect clients with innovative technology solutions including AI and cybersecurity while ensuring exceptional customer satisfaction.
This strategic role focuses on the Mid-Market segment and offers a flexible work-from-home model. As a trusted advisor, you will lead client discovery sessions, create technology roadmaps, and collaborate with internal teams to align solutions with business needs. Your expertise in technical and sales domains, combined with strong interpersonal skills, will be crucial in ensuring customer success and driving sales for TELUS.
Key Responsibilities:
• Develop digital transformation roadmaps for clients
• Lead workshops and consulting discussions with customers
• Facilitate communication between internal stakeholders and customers
• Challenge client technical teams and align solutions
• Advocate for customer needs within TELUS and partners
Requirements:
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