Own a high-value enterprise portfolio, drive revenue growth, and help redefine how modern, AI-enabled Customer Success is delivered.
The Company
A fast-scaling SaaS platform powering digital product teams at some of the world’s largest organisations.
Strong enterprise footprint, including a significant share of Fortune-level customers.Remote-first, globally distributed team with a product-led growth engine.Investing heavily in AI to transform both the product and how Customer Success operates. The Role
A high-impact, commercially focused CSM role owning some of the company’s most strategic accounts.
Own renewals and expansion across a portfolio of enterprise customers with real revenue responsibility.Lead senior stakeholder conversations, driving outcome-based engagement and long-term value.Help shape and elevate the high-touch CS function, embedding AI into workfl...