Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster and more securely.

Clio Operate (formerly Sharedo) is a cutting‑edge adaptive work‑management platform that enables large law firms to build tailored solutions for managing their work processes in the cloud. Firms can create a matter‑management capability that fits each department’s unique needs, improving profitability and delivering a client experience that is market‑leading. As part of Clio’s enterprise portfolio, our Enterprise CSMs play a central role at the intersection of legal technology, digital transformation and strategic advisory.

Who you are:

You are a commercially astute, strategically minded enterprise customer success professional with genuine executive presence. You are comfortable leading conversations at board‑and C‑suite level, influencing senior stakeholders and connecting a technology platform to the b...