Link-Worldwide seeks a Sr Cust Exp Specialist in San Luis Potosí, responsible for managing complex customer interactions and enhancing customer satisfaction. You will work on a hybrid schedule, addressing inquiries related to orders, shipments, and returns.
The ideal candidate has customer service experience, strong analytical skills, and a background in process improvement. A Bachelor's Degree in Business or Supply Chain is preferred, along with proficiency in ERP systems like SAP and Oracle.
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