Delivery Hero SE is looking for a Senior Manager - CX Strategy & Performance in Dubai. This pivotal role involves transforming customer experience across several markets, leading a team of analysts, and developing retention strategies to enhance brand loyalty. The ideal candidate has over 7 years of relevant experience, leadership skills, and a strong data-driven mindset. With responsibilities spanning strategy design, metrics tracking, and cross-functional collaboration, this role aims to ensure exceptional customer experiences through continuous improvement and innovation.
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