Overview

Role: Senior Data Analyst

Location: Hybrid

At hammerjack, we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and technology to create connections that empower our community. Our mission is to improve lives by fostering meaningful professional relationships and driving success on a global scale.

hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

• Develop and Maintain Dashboards: Create visually compelling and data-driven Power BI dashboards and reports tailored to the needs of IT managed services teams.
• Data Analysis & Reporting: Analyze complex datasets to generate insights on service performance, ticket trends, operational efficiency, and customer satisfaction.
• Data Integration & Transformation: Extract, transform, and load (ETL) da...