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Job Description
Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders
Accountable for managing e2e NIQ’s Statistical Operations processes with a goal of delivering high quality and on-time data to clients according to SLAs for assigned
countries. This would also include extensive data analysis using statistical/mathematical techniques.
Support addressing client queries related to Statistical Operations
Accountable for critical to quality decisions in Statistical Operations processes
Maintain two-way communication process with other teams
Responsible for ...