Senior Designer – CORENET X Work on complex end‑to‑end user journeys as part of the CORENET X digital transformation programme for Singapore’s Built Environment. Collaborate with product managers, engineers, and domain experts to shape product direction and improve user outcomes.
What you will do - Lead end‑to‑end user discovery, research and service design initiatives across complex problem spaces.
- Translate research insights into clear opportunities, user journeys, service blueprints and product strategies.
- Partner with product managers, engineers and business stakeholders to shape product direction and prioritise customer outcomes.
- Facilitate workshops and align cross‑functional teams around shared understanding and decision‑making.
- Simplify complex systems, policies and operational processes into intuitive customer experiences.
- Coach and mentor designers, providing guidance on design quality, research ...