Step into a key role as a Senior Deskside Support Technician II and bring your expertise to our dynamic IT environment. You will provide onsite support, ensuring optimal performance and compliance.

This position demands at least three years of experience in IT support, focusing on desktop services delivered at assigned and regional sites. You will expertly document all support requests and resolutions using the ITIL Onsite Desktop Support system and manage software and hardware across the organization. A solid understanding of Windows systems and networking is essential for maintaining operational security.

Key Responsibilities:
• Perform onsite support tasks per standard operating methods
• Oversee service delivery and manage IT inventory documentation
• Troubleshoot network printers and maintain compliance
• Execute PC lifecycle activities effectively
• Deliver training and tutorials to end-users

Requirements:
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